Refund policy

Returns & Refunds Policy

At Agro Earth Impex, we want you to be completely satisfied with your purchase. Please review our return and refund policy below:

Our return policy lasts 10 days from the date of delivery. If 10 days have passed, unfortunately we cannot offer a refund or exchange.
To be eligible, the item must be unused, in original condition, and in its original packaging.
Certain items are non-returnable (e.g. used items, goods not in their original condition, or items missing parts for reasons not due to our error).
Proof of purchase (receipt or order confirmation) is required to process all returns.
Please do not send your purchase back to the manufacturer.

Items not in their original condition, damaged, or missing parts (not due to our error).
Items returned after the 10-day return window.

Once your return is received and inspected, you will receive an email confirming approval or rejection.
If approved, refunds are processed within 5–7 working days and credited back to your original method of payment (credit card, bank account, or wallet).
Please note that depending on your bank/payment provider, the actual posting time may vary.

If you have not received your refund after 7 working days:

Check your bank account again.
Contact your credit card company/bank (processing times can vary).
If still unresolved, contact us at agroearthimpex@gmail.com or WhatsApp: +91 9860402047.

We only replace items if they are defective or damaged.
To request an exchange, please email us at agroearthimpex@gmail.com before returning your item.

To return a product, please send it to:
Agro Earth Impex
Plot no. 2, Javanjad Layout, Galli No. 1,
Shivaji Nagar, Nagpur-440027,
Maharashtra, India.
Customers are responsible for paying return shipping costs. Shipping costs are non-refundable. If a refund is approved, the return shipping cost will be deducted.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.